Nissan Ariya: Towing your vehicle

Basic information

When towing your vehicle, local regulations for towing must be followed. Incorrect towing equipment could damage your vehicle. Towing instructions are available from a NISSAN certified ARIYA dealer. Local service operators are familiar with the applicable laws and procedures for towing. To assure proper towing and to prevent accidental damage to your vehicle, NISSAN recommends that you have a service operator tow your vehicle.

It is advisable to have the service operator carefully read the following precautions.

WARNING

• Never ride in a vehicle that is being towed.
• Never get under your vehicle after it has been lifted by a tow truck.

CAUTION

• When towing, make sure that the axles, steering system and powertrain are in working condition.

  If any of these conditions apply, dollies or a flatbed tow truck must be used.

• Always attach safety chains before towing.

NOTE

If the battery is completely drained, the vehicle will not manually shift to other positions. For shifting to other positions, charge the battery or supply power following the jump starting procedure.

Push the park button to shift to the P (Park) position before shifting to other positions.

For additional information about towing your vehicle behind a Recreational Vehicle (RV), see "Flat towing".

Towing Recommended by NISSAN

All-Wheel Drive (AWD) models

NISSAN recommends that towing dollies be used when towing your vehicle or the vehicle be placed on a flat bed truck as illustrated.

CAUTION

Never tow All-Wheel Drive (AWD) models with any of the wheels on the ground as this may cause serious and expensive damage to the motor.

Two-Wheel Drive (2WD) models

NISSAN recommends that your vehicle be towed with the driving (front) wheels off the ground or that the vehicle be placed on a flatbed truck as illustrated.

CAUTION

• Never tow with the front wheels on the ground or four wheels on the ground (forward or backward), as this may cause serious and expensive damage to the motor.
• When towing this vehicle with the front wheels on towing dollies:
  • Place the power switch in the ON position. Secure the steering wheel in the straight-ahead position with a rope or similar device.
  • Place the shift lever in the N (Neutral) position.
• When towing this vehicle with the rear wheels on the ground (if you do not use towing dollies): Always release the parking brake.

NOTE

If the electronic parking brake is released, the rear wheels can be grounded while towing. If the electronic parking brake is not released, towing dollies should be used. For additional information, refer to "Parking brake".

Vehicle recovery (freeing a stuck vehicle)

Basic information

WARNING

To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:

• Contact a professional towing service to recover the vehicle if you have any questions regarding the recovery procedure.
• Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer's instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.

If your vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for vehicle recovery.

Always follow the manufacturer's instructions for the recovery device.

Rocking a stuck vehicle

WARNING

• Stand clear of a stuck vehicle.
• Do not spin your tires at high speed. This could cause them to explode and result in serious injury. Parts of your vehicle could also overheat and be damaged.

If your vehicle is stuck in sand, snow, mud, etc., use the following procedure:

1. Turn off the Vehicle Dynamic Control (VDC) system.

2. Make sure the area in front and behind the vehicle is clear of obstructions.

3. Turn the steering wheel right and left to clear an area around the front tires.

4. Slowly rock the vehicle forward and backward.

• Shift back and forth between R (Reverse) and D (Drive).
• Apply the accelerator as little as possible to maintain the rocking motion.
• Release the accelerator pedal before shifting between R and D.
• Do not spin the tires above 35 MPH (55 km/h).

5. If the vehicle cannot be freed after a few tries, contact a professional towing service to remove the vehicle.