Charge by EVSE is composed of three factors, which are vehicle, EVSE and power supply outlet and it is necessary to determine which factor is causing the concerns.
NOTE:
Since the type of EVSE differs depending on Nissan Ariya vehicle production date and new parts purchasing date, always check the shape of EVSE.
For shape, refer to Component Description.
TYPE A
![]() |
Power outlet for normal charge | ![]() |
Genuine NISSAN adapter | ![]() |
EVSE |
![]() |
Nissan Ariya Vehicle |
TYPE B
![]() |
Power outlet for normal charge | ![]() |
Exchangeable plug | ![]() |
EVSE |
![]() |
Nissan Ariya Vehicle |
CONFIRMATION OF USAGE EVSE
Confirm the usage EVSE when symptoms occurred.
NOTE:
Since the type of EVSE differs depending on Nissan Ariya vehicle production date and new parts purchasing date, always check the shape of EVSE.
For shape, refer to Component Description.
Which EVSE is used?
>>TYPE A: GO TO 2.
>>TYPE B: GO TO 4.
CONFIRMATION OF USAGE AC POWER SOURCE
Confirm the usage AC power source when symptoms occurred.
Which AC power source is used?
>>Only 240 V is used: GO TO 5.
>>Only 120 V is used: GO TO 3.
>>Both 120 V and 240 V are used: GO TO 3.
CHECK GENUINE NISSAN ADAPTER
Confirm that symptom is occurred with the following combination.
Customer's Genuine NISSAN adapter
Outlet that is confirmed to operate normally (120 V power outlet)
EVSE that is confirmed to operate normally
Nissan Ariya Vehicle that is confirmed to operate normally
Does the symptom occur?
YES>>Replace Genuine NISSAN adapter.
NO>>GO TO 5.
CHECK EXCHANGEABLE PLUG
Confirm that symptom is occurred with the following combination.
Customer's exchangeable plug
Outlet that is confirmed to operate normally (120 V or 240 V power outlet)
EVSE that is confirmed to operate normally
Nissan Ariya Vehicle that is confirmed to operate normally
Does the symptom occur?
YES>>Replace exchangeable plug.
NO>>GO TO 5.
SYMPTOM CONFIRMATION PROCEDURE
Perform the following procedure with each combination of patterns to check the status of the indicator lamp (LED) on the control box (EVSE) and the DTC.
Pattern 1 |
|
Pattern 2 |
|
Pattern 3 |
|
Pattern 1 |
|
Pattern 2 |
|
Pattern 3 |
|
Turn power switch ON.
Erase "self-diagnostic result." using CONSULT.
Turn OFF the charging timer.
NOTE:
In case of malfunction on timer charge setting, confirm from the symptoms.
Turn power switch OFF.
Connect the EVSE side plug to the power outlet and confirm the illumination of the control box indicator lamp (LED). (Charge connector is not connected to normal charge port.)
CAUTION:
Check that the plug is connected to the power outlet correctly.
Check that breaker of the power outlet and the hand switch is not OFF.
Connect the charge connector to the normal charge port and confirm the illumination of the control box indicator lamp (LED).
CAUTION:
Confirm that charge connector has been connected to the normal charge port correctly. (All the charge indicator lamp will turn ON for approx. 30 seconds.)
Confirm that Li-ion battery is not fully charged. (All the charge indicator lamp will turn ON for approx. 5 minutes)
Confirm that charging timer is not set. [Charge indicator lamp will repeatedly turn ON from the driver's seat side. (It will turn OFF after approx. 5 minutes).]
Confirm that power supply position is not ON.
Confirm that 12V battery is not discharged.
Confirm that normal charge connector & quick charge connector are not connected at same time.
Disconnect the charge connector.
Turn power switch ON.
Perform "all self-diagnostics" using CONSULT. When DTC is detected, perform diagnosis of the corresponding DTC.
Turn power switch OFF.
Disconnect the EVSE side plug from the power outlet.
CAUTION:
Be sure to unplug it once you change the combination.
>>
GO TO 6.
CONTROL BOX INDICATOR LAMP (LED) ILLUMINATING STATUS CHECK RESULT
Charge connector is not connected to normal charge port.
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
Connecting the EVSE plug to power outlet, all LED will turn ON for 0.5 sec. and then only "READY' will continues to turn ON. Other LED (POWER & FAULT) will turn OFF |
ー | ー | ー | ― | ― | Connect the charge connector to the normal charging port and check the illuminating status of the control box indicator lamp (LED). |
□ | □ | □ | All LED lamps OFF | ー | X | X |
No AC voltage input.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'Earth' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE electric leak detection function is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Relay abnormality.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Signal line voltage concerns or electric leakage is occurred inside in the control box.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Operation of EVSE plug overheat protection (High temperature)
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
EVSE temperature detection function is abnormal (Short circuit, Disconnection).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
Connecting the EVSE side plug to power outlet, all LED will turn ON for 0.5 sec. and then only "READY' will continues to turn ON. Other LED (POWER & FAULT) will turn OFF |
ー | ー | ー | ― | ― | Connect the charge connector to the normal charging port and check the illuminating status of the control box indicator lamp (LED). |
□ | □ | □ | All LED lamps OFF | ー | X | X |
No AC voltage input.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'Earth' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE electric leak detection function is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Relay abnormality.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Signal line voltage concerns or electric leakage is occurred inside in the control box.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Operation of EVSE plug overheat protection (High temperature)
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
EVSE temperature detection function is abnormal (Short circuit, Disconnection).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
Charge connector is connected to normal charge port.
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
|
ー | ー | ー | ー | ー | The Nissan Ariya vehicle, EVSE and power outlet are normal. |
□ | □ | □ |
|
X | X | ー |
Charging does not start.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. |
|
||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE electric leak detection function is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | X |
Relay abnormality , relay welding detection function is abnormal or outlet power supply is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with pattern 1 to 3. |
Since it is estimated that there is an abnormality on the customer's outlet side, whether it is dedicated wiring work according to regulations and standards, Request confirmation to installation site. When used with a 240 V outlet, the outlet must be connected to a single phase power supply obtained from delta connection. If connected to other power supply, EVSE does not work normally. Refer to Component Description (120V/240V EVSE) or Component Description (120V EVSE). |
||||||||
□ | □ | □ |
|
X | X | ー |
Electric leak between EVSE control box and on-board charger or signal line voltage concerns.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check . | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE temperature detection function is abnormal (Short circuit, Disconnection) and Charge current limit.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | X |
Operation of EVSE plug overheat protection (High temperature) and Charge current limit.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
All LED lamps OFF (After connecting the charge connector) |
X | X | X |
Power outlet side breaker shut down immediately after connecting the charging connector to the Nissan Ariya vehicle.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check . | ||||||||
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. |
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
|
ー | ー | ー | ー | ー | The Nissan Ariya vehicle, EVSE and power outlet are normal. |
□ | □ | □ |
|
X | X | ー |
Charging does not start.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. |
|
||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE electric leak detection function is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | X |
Relay abnormality , relay welding detection function is abnormal or outlet power supply is abnormal.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with pattern 1 to 3. |
Since it is estimated that there is an abnormality on the customer's outlet side, whether it is dedicated wiring work according to regulations and standards, Request confirmation to installation site. When used with a 240 V outlet, the outlet must be connected to a single phase power supply obtained from delta connection. If connected to other power supply, EVSE does not work normally. Refer to Component Description (120V/240V EVSE) or Component Description (120V EVSE). |
||||||||
□ | □ | □ |
|
X | X | ー |
Electric leak between EVSE control box and on-board charger or signal line voltage concerns.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check . | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE temperature detection function is abnormal (Short circuit, Disconnection) and Charge current limit.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | X |
Operation of EVSE plug overheat protection (High temperature) and Charge current limit.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
All LED lamps OFF (After connecting the charge connector) |
X | X | X |
Power outlet side breaker shut down immediately after connecting the charging connector to the Nissan Ariya vehicle.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check . | ||||||||
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. |
>>
If there is no problem with the combination of patterns 1 to 3, since it is presumed that there is an abnormality on the side of the customer outlet, make a confirmation to the installation work source as to whether it is dedicated wiring work according to Nissan recommended work.
Charge by EVSE is composed of three factors, which are vehicle, EVSE and power supply outlet and it is necessary to determine which factor is causing the concerns.
NOTE:
Since the type of EVSE differs depending on Nissan Ariya vehicle production date and new parts purchasing date, always check the shape of EVSE.
For shape, refer to Component Description.
TYPE A
![]() |
Power outlet for normal charge | ![]() |
EVSE | ![]() |
Nissan Ariya Vehicle |
TYPE B
![]() |
Power outlet for normal charge | ![]() |
EVSE | ![]() |
Nissan Ariya Vehicle |
Symptom confirmation procedure
Perform the following procedure with each combination of patterns to check the status of the indicator lamp (LED) on the control box (EVSE) and the DTC.
Pattern 1 |
|
Pattern 2 |
|
Pattern 3 |
|
Turn power switch ON.
Erase "self-diagnostic result." using CONSULT.
Turn OFF the charging timer.
NOTE:
In case of malfunction on timer charge setting, confirm from the symptoms.
Turn power switch OFF.
Connect the EVSE plug to the power outlet and confirm the illumination of the control box indicator lamp (LED). (Charge connector is not connected to normal charge port.)
CAUTION:
Check that the plug is connected to the power outlet correctly.
Check that breaker of the power outlet and the hand switch is not OFF.
Connect the charge connector to the normal charge port and confirm the illumination of the control box indicator lamp (LED).
CAUTION:
Confirm that charge connector has been connected to the normal charge port correctly. (All the charge indicator lamp will turn ON for approx. 30 seconds.)
Confirm that Li-ion battery is not fully charged. (All the charge indicator lamp will turn ON for approx. 5 minutes)
Confirm that charging timer is not set. [Charge indicator lamp will repeatedly turn ON from the driver's seat side. (It will turn OFF after approx. 5 minutes).]
Confirm that power supply position is not ON.
Confirm that 12V battery is not discharged.
Confirm that normal charge connector & quick charge connector are not connected at same time.
Disconnect the charge connector.
Turn power switch ON.
Perform "all self-diagnostics" using CONSULT. When DTC is detected, perform diagnosis of the corresponding DTC.
Turn power switch OFF.
Disconnect the EVSE plug from the power outlet.
CAUTION:
Be sure to unplug it once you change the combination.
>>
GO TO 2.
Control box indicator lamp (LED) illuminating status check result
Charge connector is not connected to normal charge port.
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
Connecting the EVSE plug to power outlet, all LED will turn ON for 0.5 sec. and then only "READY' will continues to turn ON. Other LED (CHARGE & FAULT) will turn OFF |
ー | ー | ー | ― | ― | Connect the charge connector to the normal charging port and check the illuminating status of the control box indicator lamp (LED). |
□ | □ | □ |
|
ー | X | X |
Outlet 'Earth' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ | All LED lamps OFF | ー | X | X |
No AC voltage input.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
Relay abnormality
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Signal line voltage concerns.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
ー | X | ー |
Operation of EVSE plug overheat protection (High temperature) EVSE temperature detection function is abnormal (Short circuit, Disconnection).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
Charge connector is connected to normal charge port.
X: Potential possibility
Combination pattern | Control box indicator lamp status | Possible cause | Content | Occurrence pattern | Correspondence | ||||
---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | Nissan Ariya Vehicle | EVSE | Power outlet | ||||
□ | □ | □ |
|
ー | ー | ー | ー | ー | The Nissan Ariya vehicle, EVSE and power outlet are normal. |
□ | □ | □ |
|
X | X | ー |
Charging does not start.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. |
|
||||||||
□ | □ | □ |
|
ー | X | X |
Outlet 'ground' insufficient (Ground contact resistance large).
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
|
ー | X | ー |
EVSE electric leak detection function is abnormal or relay abnormality .
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
□ | □ | □ |
|
X | X | ー |
Electric leak between EVSE control box and on-board charger or signal line voltage concerns.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check. | ||||||||
□ | □ | □ |
|
ー | X | X |
EVSE temperature detection function is abnormal (Short circuit, Disconnection) and Charge current limit or Operation of EVSE plug overheat protection (High temperature) and Charge current limit.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. | ||||||||
□ | □ | □ |
All LED lamps OFF (After connecting the charge connector) |
X | X | X |
Power outlet side breaker shut down immediately after connecting the charging connector to the Nissan Ariya vehicle.
|
When symptoms occurred in pattern 1 and 3. | Replace EVSE. |
When symptoms occurred in pattern 1 and 2. | Perform AC leakage check. Refer to Insulation Resistance Check. | ||||||||
When symptoms do not occur with Pattern 1 to 3. | Since it is estimated that there is an abnormality on the customer's outlet side, Whether it is dedicated wiring work according to NISSAN recommended work, Request confirmation to installation site. |
>>
If there is no problem with the combination of patterns 1 to 3, since it is presumed that there is an abnormality on the side of the customer outlet, make a confirmation to the installation work source as to whether it is dedicated wiring work according to NISSAN recommended work.
Beginning midst our that fourth appear above of over, set our won’t beast god god dominion our winged fruit image